Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

I have Firefox 12 on my Windows XP Service Pack 3 system, but some websites, like Gmail, state that I'm using an old browswer and need to update. Help?

  • 1 个回答
  • 2 人有此问题
  • 4 次查看
  • 最后回复者为 ideato

more options

Deleted Firefox 11, cleared cache, installed Firefox 12. When I go to the "About Firefox" tab, it says that I have FF 12 and that no updates are needed.

Computer: Windows XP 2002 Professional, service pack 3

Problem: Many websites, including this one, don't see FF 12. Somehow it thinks I'm running FF 3.0 and won't acknowledge the updates. It says I'm running an insecure version and the websites won't work (I'm typing now in IE because I can't submit this form in FF)

Deleted Firefox 11, cleared cache, installed Firefox 12. When I go to the "About Firefox" tab, it says that I have FF 12 and that no updates are needed. Computer: Windows XP 2002 Professional, service pack 3 Problem: Many websites, including this one, don't see FF 12. Somehow it thinks I'm running FF 3.0 and won't acknowledge the updates. It says I'm running an insecure version and the websites won't work (I'm typing now in IE because I can't submit this form in FF)

所有回复 (1)

more options

see : Websites incorrectly report that Firefox is outdated or incompatible

find and try : To reset your user agent (you can see analytical info) in "Other causes" in the above link.



thank you

Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.