搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Sudden Crashes when Loading Particular Pages

  • 6 个回答
  • 8 人有此问题
  • 1 次查看
  • 最后回复者为 burton1821

more options

Firefox closes suddenly (entire browser/all windows) when I try to load some pages. For instance, even Time.gov is a problem. The page loads fine but when I click on the time zone Firefox crashes and closes. I've tried this same site while in safe mode and the results were the same. Does this indicate that plug-ins aren't the problem and the problem is something other? I'm grateful for any assistance someone might volunteer.

Firefox closes suddenly (entire browser/all windows) when I try to load some pages. For instance, even Time.gov is a problem. The page loads fine but when I click on the time zone Firefox crashes and closes. I've tried this same site while in safe mode and the results were the same. Does this indicate that plug-ins aren't the problem and the problem is something other? I'm grateful for any assistance someone might volunteer.

所有回复 (6)

more options

can you try to reproduce your crash with Firefox 11?

more options

That sounds like a problem with Java.

Does it help if you click the "Disable Java Animation link on that page"

You can try to install the 32 bit Java version.
Scroll down to the Java SE 6 Update 31 and click the JRE Download button.


You can try the Flash widgets on this page as an alternative.

more options

Same situation with Firefox 11. Thanks though for replying.

more options

>>>Does it help if you click the "Disable Java Animation link on that page"

Yes, that did the trick, but what does that mean by way of a long-term solution for other pages that might not offer that option?

I have not (yet) tried your other suggestion of installing the 32 bit Java version. Do you still recommend this? Thank you!

more options

Yes, you still give it a try and install the 32 bit Java version if you only have the 64 bit Java version installed.

more options

I did install the Windows x64 version of Java you specified, restarted the computer, etc. If I don't "Disable Java Animation link on that page" Firefox still crashes/closes as soon as I choose the time zone. This problem is odd because most pages load properly and have full functionality and then every now and then I run into some page that crashes Firefox. Hmmmm?

Thank you again!