Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

After update to Firefox 11.0, I lost all my tabs and panorama groups. Is there some way to restore them?

  • 4 个回答
  • 11 人有此问题
  • 11 次查看
  • 最后回复者为 BoggChicago

more options

1) I opened about window to check my current version of Firefox and update automatically starts downloading. 2) I closed browser and on next day new version with all tabs and groups has opened normally. At the same time I decided to check plugins versions, and download new Flash version. 3) After that, I closed browser, waited some time, start Flash setup application, install update as usual. 4) When Flash setup done, it opened standard Adobe Flash version test page. But no tabs or panorama groups (tab groups) is now here. Only single page appear. 5) I restarted browser one more time (I thought that this will restore my tabs). But all my tabs and panorama groups is lost.

Also: 1) "Restore Previous Session" command was grayed out on step 4 and step 5. 2) Files "sessionstore.js" and "sessionstore.bak" contain info only for one page now. But I recalled of them only on step 5. 3) How can I automatically prevent this situation in future, just right before the upgrade? And why Firefox can't copy one single file right before update to special folder "previous version" or someway?

Thanks.

1) I opened about window to check my current version of Firefox and update automatically starts downloading. 2) I closed browser and on next day new version with all tabs and groups has opened normally. At the same time I decided to check plugins versions, and download new Flash version. 3) After that, I closed browser, waited some time, start Flash setup application, install update as usual. 4) When Flash setup done, it opened standard Adobe Flash version test page. But no tabs or panorama groups (tab groups) is now here. Only single page appear. 5) I restarted browser one more time (I thought that this will restore my tabs). But all my tabs and panorama groups is lost. Also: 1) "Restore Previous Session" command was grayed out on step 4 and step 5. 2) Files "sessionstore.js" and "sessionstore.bak" contain info only for one page now. But I recalled of them only on step 5. 3) How can I automatically prevent this situation in future, just right before the upgrade? And why Firefox can't copy one single file right before update to special folder "previous version" or someway? Thanks.

所有回复 (4)

more options

Hi Diovizor,

Make sure that you do not use Clear Recent History to clear the 'Browsing History' when you close Firefox.

Also please make sure that you not run Firefox in (permanent) Private Browsing mode. You enter Private Browsing mode if you select: Preferences > Privacy > History: Firefox will: "Never Remember History"

To see all History and Cookie settings, choose: Preferences > Privacy > History: Firefox will: Use custome settings for history. Uncheck "Always use permanent Private Browsing mode"

Hope that helps!

more options

Thanks for you answer. But I don't use and never used any of these settings.

Otherwise, if I had used any of them, the tabs would not have opened once, right after update (see my step #2). And I have not changed any browser settings recently.

more options

That can happen if Firefox didn't close properly (i.e. there still was a hanging Firefox process).
Did you check if there are Recently Closed Tabs or Windows?

If that session wasn't saved in sessionstore.js then that data is probably lost.

You may be able to retrieve some of the tab via the browsing history, so you can give that a try.

more options

This always happens to me. Go to History / recently closed windows / and select restore all windows. This always restores all of my Tabs/windows that seemed lost.