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too slow, really slow! But I have to have firefox for my online PMI classes! HELP! PLEASE EMAIL ME! michie1957@gmail.com
HELP! I need firefox, but it is too slow, super slow on my desktop and on my new HP labtop! Please email me! Can someone connect to my computer(s) and fix this!!!! email me at michie1957@gmail.com
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Can you be more specific about how Firefox is slow? Is it slow loading all pages? Just your course page?
Do you have any add-ons installed?
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See: