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A msg appears that Firefox is still operating and to close it. However it is not operating. What can I do? It does not show up on the Task Mgr window.

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  • 最后回复者为 SafeBrowser

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I had a crash of Firefox and since then I can not open it again. The msg appears that Firefox is already in use; however, I deleted Firefox from my system and tried to download a new version to no avail. I can not install the new version because I get a msg that Firefox is still running. I am using E IE for now and this is causing some problems. I would like to use Firefox but am not certain how to rectify this problem. Reboot did not solve the problem.

I had a crash of Firefox and since then I can not open it again. The msg appears that Firefox is already in use; however, I deleted Firefox from my system and tried to download a new version to no avail. I can not install the new version because I get a msg that Firefox is still running. I am using E IE for now and this is causing some problems. I would like to use Firefox but am not certain how to rectify this problem. Reboot did not solve the problem.

由lebeaugilbert于修改

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Sounds like Firefox is "hanging at exit". That problem is frequently caused by an Extension or a Plugin. Read all of the following articles.

  1. Stop the Firefox process:
  2. Why Firefox may hang:
  3. Use Firefox Safe Mode to find a problem with an Extension or Plugin:


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You should not use IE6 (used to post your question), as it is riddled with security issues. You should upgrade to IE8 on your XP system.



Not related to your question, but...

You may need to update some plug-ins. Check your plug-ins and update as necessary: