Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

话题已存档。 如果需要帮助请提出新问题。

Firefox crashes

  • 5 个回答
  • 5 人有此问题
  • 7 次查看
  • 最后回复者为 Tim

capt_dave
capt_dave
more options

Two different computers, when updating to Firefox 7.0.1 both crash. These are both work PCs so firewall issue is a possibility, but I have had no prior problems with any prior versions of Firefox.

The crash ID below is for my windows XP machine, my other pc which crashes is my windows 7 machine.'

I cannot run in safe mode.

I have upgraded a prior Firefox and had it not work, so I completely uninstalled 7.0.1, installed the prior version of Firefox, verified it still worked, uninstalled the prior version, including personal settings, re-installed version 7.0.1 and still it crashes.

Firefox has been my favorite browser - please help.

Two different computers, when updating to Firefox 7.0.1 both crash. These are both work PCs so firewall issue is a possibility, but I have had no prior problems with any prior versions of Firefox. The crash ID below is for my windows XP machine, my other pc which crashes is my windows 7 machine.' I cannot run in safe mode. I have upgraded a prior Firefox and had it not work, so I completely uninstalled 7.0.1, installed the prior version of Firefox, verified it still worked, uninstalled the prior version, including personal settings, re-installed version 7.0.1 and still it crashes. Firefox has been my favorite browser - please help.

被采纳的解决方案

Firefox 7.0.1 Crash Report [@ mozcomp.dll@0xadb6 ]

680927 NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO

See https://bugzilla.mozilla.org/show_bug.cgi?id=680927 for a workaround

定位到答案原位置 👍 1

所有回复 (5)

Tim
Tim
more options

Can't find that crash id in the system. Can you provide a few others?

capt_dave
capt_dave 提问者
more options

Just now - Mozilla Crash Reporter says successfully sent: bp-a4576564-1bb9-46a9-b3f4-3deee2111024 bp-0dfea8e5-cdcc-48a6-bc79-089fd2111024

Prior: bp-8c1c0776-4f0d-4444-bb8a-2257b2111024 bp-14eab517-44c7-456e-9460-220da2111021 bp-d3e849c9-239a-4afd-8760-9ec522111021 bp-4436c082-ccb9-4136-bb5d-a0b512111021 bp-603f0898-db0c-4c68-bcd7-0444d2111019 bp-f7f13f53-7ef1-4add-9e00-7cf862111019 bp-d82f4a1f-f45e-4578-b435-a45732111019 bp-727b480e-4b70-44ec-b95c-718b42111014 bp-97a48f88-c9cc-4d09-96cf-63e312111014

Tim
Tim
more options

选择的解决方案

Firefox 7.0.1 Crash Report [@ mozcomp.dll@0xadb6 ]

680927 NEW Startup crash in mozcomp.dll with Oracle Enterprise, F5 Networks, Passlogix V-GO, IBM Tivoli Access Manager SSO

See https://bugzilla.mozilla.org/show_bug.cgi?id=680927 for a workaround

capt_dave
capt_dave 提问者
more options

That worked! Many Thanks!!!

Tim
Tim
more options

No problem - please mark the issue resolved