搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

After years of use and months of win 7 BSOD when open Firefox nothing else affected

  • 1 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 John99

more options

When I started my computer this morning each time I start to use Firefox I get the BSOD

I have restored done what I could but clicking FF gives me BSOD

I have run avast antivirus, advanced care.

no problems with anything else

When I started my computer this morning each time I start to use Firefox I get the BSOD I have restored done what I could but clicking FF gives me BSOD I have run avast antivirus, advanced care. no problems with anything else

所有回复 (1)

more options

Clearly that should not happen, and it is probably unusual you get a BSOD instead of a firefox crash. Are you using a firefox 64 bit experimental version rather than the standard 32 bit version of firefox ?

It is probably worth doing a full security scan of your system with multiple tools / software:

If you resort to doing a re-install of firefox note NOT to use any option that removes personal settings, however that is worded, because you would be likely to then loose passwords and bookmarks etc from all normally installed versions of firefox.