搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Just updated Firefox and got message to update Flash, too; Flash refused to install; please see further details below.

  • 5 个回答
  • 2 人有此问题
  • 7 次查看
  • 最后回复者为 SafeBrowser

more options

Just updated Firefox and got message from Firefox to update Flash, too. I downloaded flash, but it repeatedly failed to install, even after I followed recommendations on Adobe's troubleshooting page. Adobe's support person said he'd gotten lots of calls from Firefox users with the same problem in recent days. He said Firefox was unresponsive. He recommended Google Chrome browser instead. I don't want to switch. Please Advise.

Just updated Firefox and got message from Firefox to update Flash, too. I downloaded flash, but it repeatedly failed to install, even after I followed recommendations on Adobe's troubleshooting page. Adobe's support person said he'd gotten lots of calls from Firefox users with the same problem in recent days. He said Firefox was unresponsive. He recommended Google Chrome browser instead. I don't want to switch. Please Advise.

所有回复 (5)

more options

See if these instructions help --> https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash

  • NOTE: Installing and updating Flash are the same procedure.


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.



Not related to your question, but...

You need to update some plug-ins:

more options

I would update Flash by downloading the plugin installer directly, not from the usual Adobe link. That way, you do not get a bunch of undesirable junk dumped on you.

http://fpdownload.macromedia.com/get/flashplayer/current/install_flash_player_osx_intel.dmg

more options

I took your suggestion. Alas, Flash still failed to load. Thanks for trying

more options

Reply to Safe Browser: Sorry, didn't help. I got this dialogue box when my Flash problem first occurred. I followed the instructions, removed the old Flash software. The new version still wouldn't load.

由richnhil于修改

more options

Try the suggestions on the Adobe site here --> Installation problems | Flash Player | Mac OS


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.