youtube does not load, just shows black blank page using firefoc 3.6.18
this problem suddenly started today. I am on windows xp professional service pack 2. Nothing has changed except that I got a message for upgrading my adobe flash player and I executed the upgrade. The youtube videos work on ie, but I would hate to use ie.
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Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
- Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
"Remove Cookies" from sites causing problems:
- Tools > Options > Privacy > Cookies: "Show Cookies"
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
- Don't make any changes on the Safe mode start window.
- https://support.mozilla.com/kb/Safe+Mode
try to reinstall your antivirus software
What worked for me was to disable the add-on AdBlockPlus. That was causing the trouble, and once I disabled it and restarted Firefox, YouTube worked fine.
How do I find Tools in Firefox in order to do so?
- Press F10 or tap the Alt key to bring up the "Menu Bar" temporarily if the Menu Bar is hidden.
- Use "Firefox > Options" instead of "Tools > Options" if the menu bar is hidden.