i keep getting the "update" message. when i connect it says "connecting to the update...." but it never does. this has been going on for over a month
I keep getting asked to update Firefox. When I click on the update it just goes to the "connecting to update computer" but even after 30 minutes it still doesn't connect. This has been going on for over a month.
I keep getting asked to update Firefox. When I click on the update it just goes to the "connecting to update computer" but even after 30 minutes it still doesn't connect. This has been going on for over a month.
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Do a clean (re-)install:
Download a fresh Firefox copy and save the file to the desktop.
- Firefox 4.0.x: http://www.mozilla.com/en-US/firefox/all.html
- Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
- Do not remove personal data if you uninstall the current version.
- It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.