Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

I am desperate to open a pdf document and cannot do so!!!!!!!

more options

My security setting will not allow a very important and time sensitive document. Your help site will not allow me to change security. I need to speak to some person, not this computer. This is very important and I have no time to wait.

My security setting will not allow a very important and time sensitive document. Your help site will not allow me to change security. I need to speak to some person, not this computer. This is very important and I have no time to wait.

所有回复 (1)

more options

First, I apologize for the delay.

Did you try to right-click the link to the PDF and save it to your desktop so you can open it from there? That should work in many cases.

If there is no link and the PDF is pushed to the browser, you can set PDFs to open in Adobe Reader.

In Adobe Reader or Acrobat, call up

Edit > Preferences

In the left column, click Internet

In the right pane, uncheck "Display PDF in browser"

This should deactivate the plugin so when a web server pushes a PDF you get the Open/Save dialog.

If none of that works, can you describe the security message in more detail?