Firefox 4.01 downloads files but the downloads windows greys out the "Open" and "Open containing folder" options and I can't trace the files
Three days ago I upgraded to Firefox 4.01. I downloaded several files that were ok. Yesterday and today I downloaded one powerpoint file and a an apple *.dmg file.
On the Download window these two files I can see with the total mb in size. However when I right click the file list in the Download window the "Open" and "Open containing folder" options are greyed out. What is more I cannot find these files anywhere on my computer when I use Windows Explorer to search.
It seems that this happened after I tried to download a Firefox add on from http://releases.mozilla.org/pub/mozilla.org/addons/64761/amazonassist-0.7.2.6-fx.xpi and my antivirus picked up the JS/Kryptik.AK trojan and terminated the connection. Is there a link with the problem I am experiencing?
I use Windows 7 professional, Firefox 4.01
被采纳的解决方案
If those entries are grayed then that means that the files are no longer in the original download location. If you didn't remove them then anti-virus or cleanup software may have removed them.
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选择的解决方案
If those entries are grayed then that means that the files are no longer in the original download location. If you didn't remove them then anti-virus or cleanup software may have removed them.
Hi cor-el I did a virus clean up and found the virus sitting under my Firefox user profile cache and that probably removed the downloaded files. Thanks for the answer, it helped.
You're welcome