Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Why does the message appear about my computer being unprotected after downloading Firefox 3.6exe three times?

  • 2 个回答
  • 2 人有此问题
  • 7 次查看
  • 最后回复者为 David Tenser

more options

I downloaded the free Firefox 3.6exe (numbers 2, 3, and 4) and the message that my computer is unprotected and that I need to download the above continues to appear when I log on. Is there something else I need to do to get rid of the message and to ensure online protection?

I downloaded the free Firefox 3.6exe (numbers 2, 3, and 4) and the message that my computer is unprotected and that I need to download the above continues to appear when I log on. Is there something else I need to do to get rid of the message and to ensure online protection?

所有回复 (2)

more options

This can happen if you have an incorrect user agent string (identifies the version of Firefox). Some add-ons modify the user agent string causing it to show an old version of Firefox even if you have the latest version installed.

Try resetting the user agent string so that it will correctly identify the version of Firefox that you have installed, for details of how to do that see https://support.mozilla.com/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser

more options

This message that you're seeing, is that even coming from Firefox itself? It sounds more like you're talking about that balloon that appears in Windows XP about the fact that you either don't have an antivirus solution or a firewall. Firefox is neither, since it's a web browser.

Could you clarify what that error message says and where/when it pops up?