Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

An error message for every window Firefox opens.

  • 1 个回答
  • 71 人有此问题
  • 5 次查看
  • 最后回复者为 cabiman

more options

An error message...

"!!! [dwhelper] init: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]"  nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)"  location: "JS frame :: chrome://dwhelper/content/dwhelper.js :: <TOP_LEVEL> :: line 9"  data: no]"

... for every window Firefox opens. Why? Firefox 3.6.13.

An error message... "!!! [dwhelper] init: [Exception... "Component returned failure code: 0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE) [nsIJSCID.getService]" nsresult: "0x80570016 (NS_ERROR_XPC_GS_RETURNED_FAILURE)" location: "JS frame :: chrome://dwhelper/content/dwhelper.js :: <TOP_LEVEL> :: line 9" data: no]" ... for every window Firefox opens. Why? Firefox 3.6.13.

所有回复 (1)

more options

I solved this one today on a Mac. The problem appeared when I was copying the profile from one user A to another user B on the same machine. In that profile folder were three files and one subfolder named 'extensions'-something that seems to contain a folder for any extension user A installed.

After the following procedure I had to reinstall all extensions, but mirically all setting were there. In (for) any case remember to have a backup of your data. Here is what I did:

Stop Firefox; rename Profile to Profile-old; Start Firefox; Stop Firefox - now you got a new clean Profile folder - copy the extension folder and the three extension files from the new Profile to Profile-old; delete Profile; rename Profile-old to Profile; start Firefox; reinstall extension; done

Cheers, Cabiman