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When opening Firefox, all I get is the Mozilla Crash Reporter

  • 1 个回答
  • 28 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

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Clicking on Firefox icon takes me directly to the Mozilla Crash Reporter. Restarting and exiting have no effect. The "report" has been submitted numerous times with no response - have no crash ID assigned

User Agent

Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; GTB6.3; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

Clicking on Firefox icon takes me directly to the Mozilla Crash Reporter. Restarting and exiting have no effect. The "report" has been submitted numerous times with no response - have no crash ID assigned == User Agent == Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Trident/4.0; GTB6.3; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)

被采纳的解决方案

Try a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.

Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.

It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

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选择的解决方案

Try a clean reinstall and download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.

Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.

It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.