Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

when i try to go to full screen-while watching a video or program the screen goes all white

  • 3 个回答
  • 73 人有此问题
  • 6 次查看
  • 最后回复者为 PaddyM

more options

while watching a video and i click on full screen my screen goes white--i can still hear the program but no picture ...please make any suggestions in terms that even a 3 year old could understand--that's about my level of computer-ability...thank you ...jb

This happened

Every time Firefox opened

== while watching glennbeck insider extreme about 10 days ago

while watching a video and i click on full screen my screen goes white--i can still hear the program but no picture ...please make any suggestions in terms that even a 3 year old could understand--that's about my level of computer-ability...thank you ...jb == This happened == Every time Firefox opened == while watching glennbeck insider extreme about 10 days ago

被采纳的解决方案

所有回复 (3)

more options

选择的解决方案

more options

I am having the same, exact problem. About a week ago whenever I attempt to watch a video of any sort full screen on Firefox my screen turns white but I can hear the video playing. I can watch the videos just fine on IE8 but I'd rather not use Microsoft's browser. Any thoughts or suggestions for resolving this problem?

more options

Right click on video, go to settings, click on display and unselect 'Enable hardware acceleration'. That should sort out the problem.