搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Constant Firefox crashes after 3.6.4 update. DEP error given.

  • 14 个回答
  • 58 人有此问题
  • 5 次查看
  • 最后回复者为 AnonymousUser

more options

Since the update the 3.6.4, and updating all plug-ins, I have constant and seemingly random crashes of Firefox with non-descript DEP error as the reason. Crashes have occurred doing a Google.ca search, watching a video of Youtube, using my university's student services website, and many browsing many others. The crashes occur approximately 15 times an hour, not evenly spaced. Crashes twice trying to submit this report.

This happened

Every time Firefox opened

== Updated to Firefox 3.6.4, Updated all plug-ins

Since the update the 3.6.4, and updating all plug-ins, I have constant and seemingly random crashes of Firefox with non-descript DEP error as the reason. Crashes have occurred doing a Google.ca search, watching a video of Youtube, using my university's student services website, and many browsing many others. The crashes occur approximately 15 times an hour, not evenly spaced. Crashes twice trying to submit this report. == This happened == Every time Firefox opened == Updated to Firefox 3.6.4, Updated all plug-ins

所有回复 (14)

more options

you must disabled the componet shokwave flash

more options

Same deal for me.

more options

Again and again and again and again and .......

more options

I started it up in Safe Mode and it will not crash when I open Flash content, so I think it has something to do with one of my add ons, but I don't know which one yet.

Try to open in Safe Mode and see if it does not crash. Then troubleshoot by enabling each add on - one by one and going to the page that crashes to see if the problem persists.

more options

Same problem here. Since the 3.6.4 update, it constantly crashes. Updating all the add-ons did not help. So I tried removing all the add-ons, that didn't help either. It becomes unresponsive nearly every page I go to, especially when I try to type in a box or form.

more options

Exact same problem here. Very, very frustrating.

more options

https://support.mozilla.com/en-US/kb/The+Adobe+Flash+plugin+has+crashed

It works...try it. It's a universal issue since the update. Cheers

more options

It's not a problem with Flash. I don't get the Flash Plugin crash message. It crashes the Firefox process.

more options

Crashed 5 times already today in one hour. Different sites, sometimes just clicking a link crashed it. Thought it may have been too many tabs, but even happened with just 3 open.

more options

I have XP Home Edition, numerous add-ons like CoolIris, Coolpreviews.

When I got 3.6.3 Firefox, the crashes started. Seemed to associate more with some websites than others.

Now that I have 3.6.4, the crashes are three out of four times that I attempt to open Firefox, even just with the basic welcome screen with the Google searchbox.

Is anybody working on this? Are there any proven fixes? Last time I searched I found a lot of speculation and "try this", but I haven't located an authoritative white paper on the problem from Mozilla.

more options

Call me a quitter, but I went back to 3.63. I couldn't work with constant crashing during my workflows.

If you need to do the same... get an older version here.



(Edited by Moderator: link to oldapps site removed - c)

more options

I had the same problem. I went back to 3.6.3, and have had no problems since.

more options

If you want help trying to figure out what is causing those crashes see this: https://support.mozilla.com/en-US/kb/Firefox+crashes#Getting_the_most_accurate_help_with_your_Firefox_crash

Type about:crashes in the URL bar and hit Enter. Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.

more options

Looks like 3.6.6 is out now, I installed it and have had no issues so far.