Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

话题已存档。 如果需要帮助请提出新问题。

when i open firefox a software download 3.0.19 appears consistently

  • 2 个回答
  • 8 人有此问题
  • 1 次查看
  • 最后回复者为 Morbus

AnonymousUser
AnonymousUser
more options

when I open firefox a software update window appears 3.0.19 recommending me to download and install ... I have OK#d this several times... but the window keeps on appearing each time I open firefox

This happened

Every time Firefox opened

when I open firefox a software update window appears 3.0.19 recommending me to download and install ... I have OK#d this several times... but the window keeps on appearing each time I open firefox == This happened == Every time Firefox opened

被采纳的解决方案

Hello Alice.

For some reason, your Firefox is not updating correctly. See this support article and see if it helps:

http://support.mozilla.com/en-US/kb/Upgrading+to+Firefox+3.6

定位到答案原位置 👍 0

所有回复 (2)

Morbus
Morbus
more options

选择的解决方案

Hello Alice.

For some reason, your Firefox is not updating correctly. See this support article and see if it helps:

http://support.mozilla.com/en-US/kb/Upgrading+to+Firefox+3.6

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

See http://kb.mozillazine.org/Software_Update (Software Update not working properly)

Remove the files in the updates and updates\0 folder:

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\ (updates) C:\Users\<user>\AppData\Local\VirtualStore\Program Files\Mozilla Firefox\ (updates)

"Application Data" in XP/Win2K and "AppData" in Vista/Windows 7 are hidden folders, use %APPDATA% in the File name field. See also http://kb.mozillazine.org/Show_hidden_files_and_folders