搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Certain Websites have live chat. This does not work for me anymore.

  • 2 个回答
  • 0 人有此问题
  • 5 次查看
  • 最后回复者为 Morbus

more options

I used to be able to go to different websites and if they had the capability of 'live chat' I was able to ask them question vice waiting on an email response. Lately, though I cannot access the 'live chat' function.

This happened

A few times a week

== I have noticed it for about 3 months now

I used to be able to go to different websites and if they had the capability of 'live chat' I was able to ask them question vice waiting on an email response. Lately, though I cannot access the 'live chat' function. == This happened == A few times a week == I have noticed it for about 3 months now

所有回复 (2)

more options

Hello Rhonda.

First of all, your Firefox is not up to date. Update it (it's free) to either 3.5.9 or 3.6.3 (recommended) and see if that fixes the problems you're experiencing. If it doesn't, you may be having a problem with some extension or plugin that is hindering your Firefox's normal behavior. Have you tried disabling all add-ons (just to check), to see if Firefox goes back to normal?

more options

Your plugins list shows outdated plugin(s) with known security and stability risks.

# Java Plug-in 1.6.0_11 for Netscape Navigator (DLL Helper) 

Update the Java plugin to the latest version. See http://java.sun.com/javase/downloads/index.jsp#jdk (you need JRE)