搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Thunderbird emailing service required

  • 1 个回答
  • 0 人有此问题
  • 最后回复者为 Matt

more options

I wish to access my emails through Thunderbird (in addition to Zimbra) . On a previous computer I had both providers working side by side without difficulty. However my attempted download of Thunderbird is thwarted by the message "you are about to override how Thunderbird identifies with this site. Legitimate banks, stores and other sites will not ask you to do this".

My further investigations online suggest I should "check where my email is posted (My broadband connection is with Shell Energy) and if in the same domain as the mail server, create the security exception".

I am not sufficiently computer literate to understand all this and Shell Energy say they cannot advise me. I do not wish to lose my existing email access via Zimbra and wish to continue using my email address. Would creating the security exception solve the problem and enable me to get both email services together?

With thanks, Patrick Palmer
I wish to access my emails through Thunderbird (in addition to Zimbra) . On a previous computer I had both providers working side by side without difficulty. However my attempted download of Thunderbird is thwarted by the message "you are about to override how Thunderbird identifies with this site. Legitimate banks, stores and other sites will not ask you to do this". My further investigations online suggest I should "check where my email is posted (My broadband connection is with Shell Energy) and if in the same domain as the mail server, create the security exception". I am not sufficiently computer literate to understand all this and Shell Energy say they cannot advise me. I do not wish to lose my existing email access via Zimbra and wish to continue using my email address. Would creating the security exception solve the problem and enable me to get both email services together? With thanks, Patrick Palmer

所有回复 (1)

more options

Most of the issues we see like this are caused by antivirus programs trying to scan using self signed certificates. As far as I am aware all of those using the certificates have a process on their web site to import these self signed certificate to Thunderbird.

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题