Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

S/MIME E2EE Settings Break on Thunderbird Restart

  • 1 个回答
  • 0 人有此问题
  • 最后回复者为 Matt

more options

When I restart Mozilla Thunderbird, my S/MIME certificate preferences under Account Settings seem to break.

When I initially select a certificate, both the common name/certificate name and the certificate fingerprint appear in the interface (see Working Settings.png). However, after restarting Thunderbird, only the common name/certificate name appears in the interface, and I cannot use S/MIME to sign messages (see Broken Settings.png). When I attempt to do so, I receive the following error message:

Send Message Error Sending of the message failed. You specified that this message should be digitally signed, but the application either failed to find the signing certificate specified in your Mail & Newsgroup Account Settings, or the certificate has expired.

To be clear, Thunderbird has no problem finding and using the certificate right after I set it—the problem only appears when I restart Thunderbird and the appearance of the certificate in the settings changes. The certificate does not expire until April 2025, so this is not the issue. The issue also occurs with another account using a different certificate that is also unexpired.

I am using Thunderbird 115.12.2 (64-bit ESR) on MacOS with Apple Silicon.

When I restart Mozilla Thunderbird, my S/MIME certificate preferences under Account Settings seem to break. When I initially select a certificate, both the common name/certificate name and the certificate fingerprint appear in the interface (see ''Working Settings.png''). However, ''after restarting Thunderbird'', only the common name/certificate name appears in the interface, and I cannot use S/MIME to sign messages (see ''Broken Settings.png''). When I attempt to do so, I receive the following error message: '''Send Message Error''' Sending of the message failed. You specified that this message should be digitally signed, but the application either failed to find the signing certificate specified in your Mail & Newsgroup Account Settings, or the certificate has expired. To be clear, Thunderbird has no problem finding and using the certificate right after I set it—the problem only appears when I restart Thunderbird and the appearance of the certificate in the settings changes. The certificate does not expire until April 2025, so this is not the issue. The issue also occurs with another account using a different certificate that is also unexpired. I am using Thunderbird 115.12.2 (64-bit ESR) on MacOS with Apple Silicon.
已附加屏幕截图

所有回复 (1)

more options

I am seeing a lot of this "settings not saved" support topics. In all cases so far the issue has been caused by an antivirus program causing the changes to not be written to file when the program exists.

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题