Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

tried to import emails by changing local directory

  • 5 个回答
  • 0 人有此问题
  • 1 次查看
  • 最后回复者为 david

more options

my windows 11 was crashed and browsing was not working so i repaired my window, thunderbird lost all profiles and data from the program but all the emails and folders names i had are visible in local directory, so i tried to setup new account and then change local directory to my old directory. i did this few times before and it worked perfectly but now this method is not working and only handful of emails imported i need help and solution, these are years of emails and very important last few weeks important emails are missing

my windows 11 was crashed and browsing was not working so i repaired my window, thunderbird lost all profiles and data from the program but all the emails and folders names i had are visible in local directory, so i tried to setup new account and then change local directory to my old directory. i did this few times before and it worked perfectly but now this method is not working and only handful of emails imported i need help and solution, these are years of emails and very important last few weeks important emails are missing
已附加屏幕截图

被采纳的解决方案

The screenshot only showed a portion of what would be a profile, but I will assume there was more not in the screenshot. A simple test would be to click tools>import>import from another thunderbird installation>Choose a profile folder and see it if successfully imports. If it does not, you could still salvage any POP messages by - installing the importexport addon - create a local folder for each desired folder - highlight one of the folders - rightclick and select the importexport option to import mbox - browse to the Mail folder from your screenshot and select whatever message folders are there (but do NOT import the msf files)

定位到答案原位置 👍 1

所有回复 (5)

more options

Your screenshot shows nothing useful. The nstmp files are error files created when a compaction failed and the msf file is just the index, not the message folder. Check to see if you have any profiles with file names such as input, sent, etc.

有帮助吗?

more options

so i found this profile from old windows which was saved, i believe this is my old profile however, i always saved my emails in different drive and usually just used to change local directory to old data and all emails was visible again but this time it is not working

tell me what should i do next with this ?

有帮助吗?

more options

选择的解决方案

The screenshot only showed a portion of what would be a profile, but I will assume there was more not in the screenshot. A simple test would be to click tools>import>import from another thunderbird installation>Choose a profile folder and see it if successfully imports. If it does not, you could still salvage any POP messages by - installing the importexport addon - create a local folder for each desired folder - highlight one of the folders - rightclick and select the importexport option to import mbox - browse to the Mail folder from your screenshot and select whatever message folders are there (but do NOT import the msf files)

有帮助吗?

more options

i used your simple test and everything was recovered However, i have one concern now - suppose if window gets corrupted and i am unable to start window and have to reinstall again without saving my data first then it is a possibility that all the old data gets deleted too from C drive including profiles In this case how do i backup my data to other drive and ensure no matter what happens my emails and data for thunderbird is saved automatically and can be recovered anytime

有帮助吗?

more options

good question. I wish everyone asked that. the best backup is, in my opinion, this way, as i do it at least weekly: - exit thunderbird - (This is IMPORTANT) - assuming you use the defaults and are using Windows, - click on Windows File Explorer - copy c:\users\<yourid>\appdata\roaming\thunderbird to external media Then, if you ever need to reinstall, do this: - install thunderbird if not already done, and EXIT thunderbird - copy the backed-up Thunderbird folder to c:\users\<yourid>\appdata\roaming to overwrite the existing thunderbird folder. You will be prompted for the overwrite. Allow it. - restart thunderbird and everything should be in place.

Do the backup at least weekly and you'll never regret it.

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题