Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Log into Wise

  • 15 个回答
  • 4 人有此问题
  • 1 次查看
  • 最后回复者为 mandy17

more options

In the past I have easily logged into my Wise account with Firefox, my default browser. Had to us Google Chrome to get into my Wise Account. WHY???

In the past I have easily logged into my Wise account with Firefox, my default browser. Had to us Google Chrome to get into my Wise Account. WHY???

被采纳的解决方案

Hi

Just a quick update to let you know that Google has fixed the issue and you should find that it works now.

Thank you.

定位到答案原位置 👍 2

所有回复 (15)

more options

HEY DJ... That's a good question. I was able to create an account and It works for me. see screenshot What's the issue, you need to show us something. Is it a password problem or you cannot get to the site?

有帮助吗?

more options

No the site is not accessible just now using Firefox as the browser. it is not a password issue as I was readily able to log into the Wise site using Google Chrome. It seems to be Firefox Issue to me. Thanks for your response.

有帮助吗?

more options

有帮助吗?

more options

No I think I followed the suggestion but the problem persists. I can login with Google Chrome BUT NOT FIREFOX. I have cleared the FIREFOX Cashe but still it persists.

有帮助吗?

more options

I have the same problem on 2 different computers, I can log into my Wise account using microsoft edge but not Firefox.

有帮助吗?

more options

Google's reCAPTCHA technology appears to be having technical difficulties with Firefox on Windows currently. You should be able to get it working by installing the User-Agent Switcher extension and changing the OS value from "Windows" to "Linux".

有帮助吗?

more options

It used to work, for years, just fix the problem with Firefox.

有帮助吗?

more options

Yes I agree the problem is something to do with some changes behind the scene which Morzilla has made to Firefox. When is Firefox going to "fess up" or is it windows???

有帮助吗?

more options

This is a problem that Google is looking into and we are hoping they can resolve very soon. We will update you when we have more information.

有帮助吗?

more options

选择的解决方案

Hi

Just a quick update to let you know that Google has fixed the issue and you should find that it works now.

Thank you.

有帮助吗?

more options

DJ said

Yes I agree the problem is something to do with some changes behind the scene which Morzilla has made to Firefox. When is Firefox going to "fess up" or is it windows???

Mozilla the company that makes the Firefox web browsers has made no such changes.

The Firefox 125.0.3 was released back on April 29 while the recaptcha issue only occurred and was fixed by Google in the last 1 1/2 - 2 days at most. If it was indeed an issue with 125.0.3 then there would have been posts about recaptcha issues since April 29 and not only in the last 1 1/2 days.

有帮助吗?

more options

Note that this was only a problem with Firefox users that has a Windows user agent, users with a Mac or Linux user agent were not affected. I'm on Linux and if I changed the user agent to any Firefox version with a Windows user agent, then I got the problem, so this wasn't even linked to a specific Firefox or Windows version.

有帮助吗?

more options

Well done all way aove my "pay grade" BUT THANKS A MILLION

有帮助吗?

more options

Thanks for the update, it's back to working as it should be. Great work.

有帮助吗?

more options

I'm having a problem today logging in to Wise using Firefox. A captcha problem. Is anyone else having a problem today?

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题