Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

After updating to 125.0.1, checking for updates fails.

  • 5 个回答
  • 4 人有此问题
  • 1 次查看
  • 最后回复者为 o.damen

more options

I recently updated to 125.0.1 and now get 'failed to check for updates': - when I manually check (help > about Firefox) (see image) - in 'settings' it also shows 'failed to check for updates' (see image) I never had such a problem with previous versions; any suggestions?

I recently updated to 125.0.1 and now get 'failed to check for updates': - when I manually check (help > about Firefox) (see image) - in 'settings' it also shows 'failed to check for updates' (see image) I never had such a problem with previous versions; any suggestions?
已附加屏幕截图

被采纳的解决方案

I found the answer in another post: When NordVPN "Web Protection" is on, it fails to check for updates. This applied in my case and solved the problem.

定位到答案原位置 👍 7

所有回复 (5)

more options

选择的解决方案

I found the answer in another post: When NordVPN "Web Protection" is on, it fails to check for updates. This applied in my case and solved the problem.

有帮助吗?

more options

Thanks for reporting that fixed it for you Damen! As this problem keeps getting reported, I'm going to file a escalated bug about this to light a fire under Nord to get them moving to fix this annoying issue. As they've known about it since Feb 27th & haven't reached back out to Mozilla to investigate & fix this.

有帮助吗?

more options

Thank you 0.damen for reporting the issue and NoahSUMO for following up with Nord. I looked at the Nord VPN Web Protection settings and Its not obvious to me what sub-settings (Malware Blocker, Web Tracker Blocker, AD Blocker, and URL Trimmer) if any need to be altered or deactivated. I too will inform Nord of the issue and maybe that will light a fire under them. Cheers!

有帮助吗?

more options

Hi

We believe that NordVPN have fixed their Web Protection feature and you should find that if you turn this back on, the issue is now resolved.

If you find that it is still not working correctly, please let us know and we can try to follow up with NordVPN.

Thank you.

有帮助吗?

more options

Thanks Paul, you are correct, updating Firefox now works with NordVPN threat protection on.

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题