Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

browzer crash from my website

  • 12 个回答
  • 0 人有此问题
  • 1 次查看
  • 最后回复者为 jonzn4SUSE

more options

bp-a60f9bf1-fe8a-40fd-8a23-3b26e0240418

bp-a60f9bf1-fe8a-40fd-8a23-3b26e0240418

被采纳的解决方案

MOZ_CRASH Reason: assertion failed: self.fonts.templates.has_font(&shared_font_key)

The crash appears to be related to fonts.

Reset fonts to default by going to Windows Control Panel > Appearance and Personalization > Fonts > Font Settings > Restore default font settings.

Try changing gfx.e10s.font-list.shared and gfx.font-list-omt.enabled to false in about:config then restart the browser.

定位到答案原位置 👍 1

所有回复 (12)

more options

Site is???

有帮助吗?

more options

有帮助吗?

more options

Did you try Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104 Works for me. see screenshot What security software are you running? If Windows Pro version, try testing in Windows Sandbox (VM) to see if you have the same issue. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

有帮助吗?

more options

yes! Troubleshoot mode is NoProbrem!

However, when I opened many pages on other sites, it crashed in the same way. and,katsuichi.co.jp is immediately.

Since I just migrated my PC, I don't have any security software installed, only Windows Defender.

有帮助吗?

more options

sales512 said

yes! Troubleshoot mode is NoProbrem!

Sounds like an add-on is causing the issue. What is your PC? Laptop, Desktop, or DIY? What make and model, if not DIY? If Windows Pro version, try testing in Windows Sandbox (VM) to see if you have the same issue. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

有帮助吗?

more options

I tried in troubleshoot mode. and that problem didn't happen

I also tried the same in sandbox. I installed Firefox in a sandbox, logged in and synchronized, and tried it, but no problems occurred either.

windows10pro64bit desktop(dell precision3450)

有帮助吗?

more options

If you access the Facebook login page or the login screen for editing our homepage, it will crash immediately.

有帮助吗?

more options

选择的解决方案

MOZ_CRASH Reason: assertion failed: self.fonts.templates.has_font(&shared_font_key)

The crash appears to be related to fonts.

Reset fonts to default by going to Windows Control Panel > Appearance and Personalization > Fonts > Font Settings > Restore default font settings.

Try changing gfx.e10s.font-list.shared and gfx.font-list-omt.enabled to false in about:config then restart the browser.

有帮助吗?

more options

I solved the problem by doing as instructed. thank you.

有帮助吗?

more options

Sore wa yokatta desu ne!  ;-)) Mark it as resolved and have a nice day.

有帮助吗?

more options

You are fantastic customer support! thank you!

有帮助吗?

more options

Nihon to onajiyōni.  ;-))

由jonzn4SUSE于修改

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题