Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Shortcuts disappearing

  • 5 个回答
  • 0 人有此问题
  • 1 次查看
  • 最后回复者为 zeroknight

more options

Hi, my shortcuts have all disappeared. I've looked on the browser.newtabpage.pinned and all of my saved websites are listed there. But when I open a new tab they're all blank and I can't seem to add any new shortcuts either. (Also I'm not good with technology so if you do have a suggestion on how I can fix this please tell me exactly where I need to type in a command or whatever because I didn't realise I could do that until just now.) All my bookmarks are still there and obviously it remembers my saved sites so? Thanks :•)

Hi, my shortcuts have all disappeared. I've looked on the browser.newtabpage.pinned and all of my saved websites are listed there. But when I open a new tab they're all blank and I can't seem to add any new shortcuts either. (Also I'm not good with technology so if you do have a suggestion on how I can fix this please tell me exactly where I need to type in a command or whatever because I didn't realise I could do that until just now.) All my bookmarks are still there and obviously it remembers my saved sites so? Thanks :•)

所有回复 (5)

more options

Log out of your sync account to avoid interference or change services.sync.prefs.sync.browser.newtabpage.pinned to false in about:config to stop syncing the new tab shortcuts.

Visit about:support in the address bar and click the "Clear startup cache" button on the right side, then restart the browser.

有帮助吗?

more options

Hi maybe I did these wrong but they didn't work. I also tried refreshing my firefox and that didn't seem to do it either. I also turned shortcuts off and turned them back on but no luck. Do I just adapt to my new life of typing in my websites? (Oh also my newtabpage.pinned shows youtube, which is the only one I've tried to add back (which never works) but the shortcut still doesn't appear. Weird.)

有帮助吗?

more options

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works, you can transfer files from a previously used profile to the new profile, but be careful not to copy corrupted files to avoid carrying over problems.

有帮助吗?

more options

Hey everyone, thank you for your answers. I actually just opened Firefox today and suddenly there were a bunch of shortcuts (random sites that I don't use) but I can put them in now! Yay! All my history also seems to have been deleted but oh well. I hope everyone has a nice day :•)

有帮助吗?

more options

You can see if you have multiple profiles by visiting about:profiles in the address bar.

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题