搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

metamask wallet stopped working on firefox about one week ago- all I get is a spinning wheel and I can not login. firefox and metamask are both updated.

  • 4 个回答
  • 0 人有此问题
  • 2 次查看
  • 最后回复者为 cor-el

more options

I am looking for a fix to get my metamask wallet working again on firefox. When i click on the metamask icon all I get is a spinning wheel. I am not able to login and access my my metamask wallet. I am hoping to find a fix prior to performing a recovery with with my seed phrase on another desktop. Any assistance would be greatly appreciated!

I am looking for a fix to get my metamask wallet working again on firefox. When i click on the metamask icon all I get is a spinning wheel. I am not able to login and access my my metamask wallet. I am hoping to find a fix prior to performing a recovery with with my seed phrase on another desktop. Any assistance would be greatly appreciated!

所有回复 (4)

more options

Try disabling all your extensions except for MetaMask.

Try changing DNS over HTTPS (DoH) to "Off" or "Max Protection" and in Connection Settings change "Use system proxy settings" to "No proxy".

有帮助吗?

more options

Thank you zeroknight for your reply.

I checked my extensions, MetaMask is the only one enabled. I changed the DNS over HTTPS (DoH) to "Off" (I also tried "Max Protection"). In Connection Settings I changed to "No proxy". Then I shut down my desktop and restarted. I opened MetaMask and got the endless spinning wheel, still not able to login to my wallet. Any additional suggestions would be greatly appreciated.

有帮助吗?

more options

A odd suggestion maybe but could you try clearing your cache & deleting any cookies for MetaMask in the Settings area of Firefox? Some issues where sites refuse to load correctly or do other super weird things happen when their cookies get corrupted. Clearing them sometimes magically fixes the weirdness.

Clear cookies and site data in Firefox for current site you're viewing

If that doesn't work, you could try clearing out all the cookies (becareful you'll have to relogin to whatever sites that set cookies to stay logged in). That could catch another domain's cookies that MetaMask might rely on to properly login.

Try looking at all the cookies first though just to see what sites you have in there: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox#w_clear-cookies-for-any-website

由NoahSUMO于修改

有帮助吗?

more options

You can check the Browser Console for messages related to metamask.

You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content. Also enable XHR and Requests

You can check the Network Monitor to see if content is blocked or otherwise fails to load.

If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log.

有帮助吗?

我要提问

您需要登录才能回复。如果您还没账号,可以提出新问题