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Re: how messages are displayed

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Hello, In the last couple of weeks, messages are not displaying as they did. So for example, I received screenshots of an airline trip I'm doing, but the message contained the following: [A screenshot of a computer Description automatically generated] Inbound Another example is receiving an email from a bank. Instead of showing the embedded link, it displayed as html. So, I can't read what was sent. Or it's hard to pick out the link.

I've gone to privacy and controls, but I can't find where I need to change this. Please help.

Hello, In the last couple of weeks, messages are not displaying as they did. So for example, I received screenshots of an airline trip I'm doing, but the message contained the following: [A screenshot of a computer Description automatically generated] Inbound Another example is receiving an email from a bank. Instead of showing the embedded link, it displayed as html. So, I can't read what was sent. Or it's hard to pick out the link. I've gone to privacy and controls, but I can't find where I need to change this. Please help.

被采纳的解决方案

Hi David, Figured it out. Thanks.

定位到答案原位置 👍 0

所有回复 (3)

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Check to see if you have View>Message Body as>Original HTML

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Hi, Thanks for replying. Under which category do I find 'view'?

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选择的解决方案

Hi David, Figured it out. Thanks.

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