搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

problem with new pc, import from win 11 to win 10 doesn;t appear to work

  • 9 个回答
  • 0 人有此问题
  • 4 次查看
  • 最后回复者为 david

more options

Hi all I recently bought a new laptop that has to be exchanged as it's faulty. I had no problem moving my profile from my win 10 laptop to the new win 11 one, however I now need to put all my emails back to my old laptop and although I can go through the import procedure when I restart Thunderbird none of the new emails are there. Any help would be greatly appreciated.

Hi all I recently bought a new laptop that has to be exchanged as it's faulty. I had no problem moving my profile from my win 10 laptop to the new win 11 one, however I now need to put all my emails back to my old laptop and although I can go through the import procedure when I restart Thunderbird none of the new emails are there. Any help would be greatly appreciated.

被采纳的解决方案

Maybe the copy will work better if you exit thunderbird and copy profile from within Windows File Explorer, copying c:\users\<yourid>\appdata\roaming\thunderbird from new pc and pasting to c:\users\<yourid>\appdata\roaming on old PC. All messages should appear.

定位到答案原位置 👍 0

所有回复 (9)

more options

I don't understand. If you imported profile from old PC, why not just import it back to old PC? With the same mail accounts there would be no loss of messages. So, I must be missing something on what you did. Please share more info. Thank you.

more options

I used the export tool to export the profile from the old PC, I then used import profile on the new PC, that worked fine. But I have now used the export tool on the new pc, I then used import on the old PC and nothing has been updated, the imported profile only has emails up to the date I stopped using it on the old PC, none of the newer emails that I got on the new PC are in the showing on the old one after I imported the new profile. Hope that makes sense ?

more options

You are not giving full sentences of destinations of actions. If you export the profile on new PC and import on old PC, all messages should be there. Did you do that?

more options

I did that And it hasn't worked

more options

You exported profile from new pc to old pc. What didn't work?

more options

I don't have any new messages showing.

more options

选择的解决方案

Maybe the copy will work better if you exit thunderbird and copy profile from within Windows File Explorer, copying c:\users\<yourid>\appdata\roaming\thunderbird from new pc and pasting to c:\users\<yourid>\appdata\roaming on old PC. All messages should appear.

more options

That worked Thank you very much for your help.

more options

You are most welcome,