Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Cant get rid of malware- googleadservices.com

  • 3 个回答
  • 0 人有此问题
  • 1 次查看
  • 最后回复者为 zeroknight

more options

Hello. sadly after using Firefox for over 10 years i have to stop using it. ive been tormented with the malware googleadservices.com. Search keeps redirecting me to the above url.

i cant get the solution below to work- i cant find these options in my Firefox (v116) which is up to date askasik. i dont have 'Options' under my 'Tools' dropdown

https://support.mozilla.org/bm/questions/915394

Clear the cache and the cookies from sites that cause problems. "Clear the Cache":

   Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" 

"Remove Cookies" from sites causing problems:

   Tools > Options > Privacy > Cookies: "Show Cookies"
Hello. sadly after using Firefox for over 10 years i have to stop using it. ive been tormented with the malware googleadservices.com. Search keeps redirecting me to the above url. i cant get the solution below to work- i cant find these options in my Firefox (v116) which is up to date askasik. i dont have 'Options' under my 'Tools' dropdown https://support.mozilla.org/bm/questions/915394 Clear the cache and the cookies from sites that cause problems. "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

所有回复 (3)

more options

"Tools > Options > Advanced" is very outdated and was used a long time ago and then only on the Windows platform.

This would now be:

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

See also:

more options

Thank you Cor-el. i did all above, but im afraid the problem remains. Mike

more options

Does it still happen in Troubleshoot Mode?