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It seems the new VPN I installed was causing the problems using Firefox and also my WiFi connection.

I have uninstalled the VPN and everything seems to fine now, with WiFi connection and Firefox

Thanks for the previous support that was provided

Shaun in Hong Kong

Hong Kong is much safer than Australia

It seems the new VPN I installed was causing the problems using Firefox and also my WiFi connection. I have uninstalled the VPN and everything seems to fine now, with WiFi connection and Firefox Thanks for the previous support that was provided Shaun in Hong Kong Hong Kong is much safer than Australia

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Hi Shaun! Great to hear that you found the solution to your Firefox and WiFi issues. It looks like the new VPN you installed was causing the problems. You made the right move by uninstalling the VPN, and now everything seems to be working fine with your WiFi connection and Firefox. If you have any more questions or run into issues in the future, don't hesitate to reach out to our Firefox Support Forum. We're here to help! Keep enjoying your safe online experience in Hong Kong.