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My xfinity will not load

  • 5 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 pchowning

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My xfinity will not load. Emails, nothing xfinity. This has never happened. All other links are working. What is going on?

My xfinity will not load. Emails, nothing xfinity. This has never happened. All other links are working. What is going on?

所有回复 (5)

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Did you try with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

My only issue with Xfinity is that they are the only choice where I live.  ;-/ see screenshot

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Thanks. But didn't help. Message I received: Secure connection failed and Firefox did not connect

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Post a full browser screenshot showing the issue and not just the error message. What security software are you running? Are you running a Pro version of Windows? If so, try this option or any VM app to test the issue. https://www.howtogeek.com/399290/how-to-use-windows-10s-new-sandbox-to-safely-test-apps/

由jonzn4SUSE于修改

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It looks like they moved some pages around and old links are failing.

Could you try starting from https://www.xfinity.com/hub/

Toward the upper right, there's an account button (looks like a little head and shoulders in a circle) that opens a panel to sign in.

Any luck using the "Check Email" link on that account panel?

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Thank you very much. I had found that funny account button Monday but my email would not work at that time. Last night I was able to log in. Just now though it said they were updating. But a few minutes later my email opened. I have no idea what they are doing but whatever it is it's a pain. Maybe they don't know either. LOL Thanks so much for your help.

Pam C.