搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Upgraded Firefox but it now won't run because it tells me it is already running

  • 2 个回答
  • 0 人有此问题
  • 1 次查看
  • 最后回复者为 Ian H

more options

Three days ago Firefox froze and wouldn't allow me to do anything. I quit and then Firefox would not open. Went back to Safari and download the latest version of Firefox, and installed it. It started by saying that Firefox was already running (it wasn't) so I forced it to quit. Installed and asked it to replace the existing version. Then I tried to run it and it told me that it was already running!!!

Short of deleting the whole application and starting again - losing bookmarks, passwords, etc. - what else can I do?



/edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox as this both sounds like desktop version and you put in "Mac Ventura v13" in system details on right so you have macOS.

Three days ago Firefox froze and wouldn't allow me to do anything. I quit and then Firefox would not open. Went back to Safari and download the latest version of Firefox, and installed it. It started by saying that Firefox was already running (it wasn't) so I forced it to quit. Installed and asked it to replace the existing version. Then I tried to run it and it told me that it was already running!!! Short of deleting the whole application and starting again - losing bookmarks, passwords, etc. - what else can I do? /edit: moved thread from Firefox for iOS (for iPhone/iPad) to Firefox as this both sounds like desktop version and you put in "Mac Ventura v13" in system details on right so you have <b>macOS</b>.

由James于修改

所有回复 (2)

more options

You may have to delete a lock file. I would exit Firefox before doing so.

https://support.mozilla.org/en-US/kb/Firefox-already-running-not-responding

more options

Thank you, Terry, and the issue is now resolved.

I am grateful.