Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Icloud stopped working on Firefox

  • 8 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

suddenly I ca no longer log into iCloud. I get a security issue. I refreshed / uninstalled and reinstalled. no help. any assistance would be appreciated. see images.

suddenly I ca no longer log into iCloud. I get a security issue. I refreshed / uninstalled and reinstalled. no help. any assistance would be appreciated. see images.
已附加屏幕截图

被采纳的解决方案

Thank you for the assistance. I solved the problem by permitting Firefox to Trust Root Authorities Firefox has an optional feature that allows the browser to trust root authorities in the Windows certificate store. To activate this feature, you must enable the setting in your browser.

https://sectigostore.com/page/fix-the-warning-potential-security-risk-ahead-error-in-firefox/

定位到答案原位置 👍 1

所有回复 (8)

more options

I have no issues accessing icloud.com. see screenshot Did you ever try clicking on the Advance option? There should be an option to accept the certificate.

more options

Try with Firefox in Safe Mode. https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

What security software are you running?

more options

Who is the issuer of the self-signed certificate? Can you copy the base64 code to a reply (click the blue error code in the first screenshot) ?

more options

here is the info in a screen shot

more options

Sentinal One is the security software. I can open Icloud on Chrome and Explorer so its not the security software that I know of.

more options

jonzn4SUSE said

I have no issues accessing icloud.com. see screenshot Did you ever try clicking on the Advance option? There should be an option to accept the certificate.

No option to click on accept. see image

more options

选择的解决方案

Thank you for the assistance. I solved the problem by permitting Firefox to Trust Root Authorities Firefox has an optional feature that allows the browser to trust root authorities in the Windows certificate store. To activate this feature, you must enable the setting in your browser.

https://sectigostore.com/page/fix-the-warning-potential-security-risk-ahead-error-in-firefox/

more options

From the screenshots it suggest that the certificates come from Zscaler. Does that ring a bell for you ?