Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Cannot instal FF with previous profile and bookmarks

  • 2 个回答
  • 0 人有此问题
  • 9 次查看
  • 最后回复者为 cor-el

more options

Hi, I reinstalled FF and initially got the problem of missing profile, so I restored some files from my Mac Time Machine backup and now I cannot even start FF. I have re downloaded but all get is the small banner page after starting the dmg. How can I start FF and what files can I restore from my back ups to get me back to where I was yesterday? I am totally lost.

Hi, I reinstalled FF and initially got the problem of missing profile, so I restored some files from my Mac Time Machine backup and now I cannot even start FF. I have re downloaded but all get is the small banner page after starting the dmg. How can I start FF and what files can I restore from my back ups to get me back to where I was yesterday? I am totally lost.

所有回复 (2)

more options

What do you mean restore files from my Mac Time machine? In Windows I use there is such a option like that but doing so shouldn't cause install issues your having. I think something else is going on here.

more options

What files did you restore from the Time Machine backup? The normal/best procedure for a profile missing error is to create a new profile if you can't recover by registering an existing profile.

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works, you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.