Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

话题已存档。 如果需要帮助请提出新问题。

Can't sync with iPhone. Can't wait much longer

  • 4 个回答
  • 1 人有此问题
  • 9 次查看
  • 最后回复者为 Paul

loicdoud
loicdoud
more options

Hello, I get the 500 Error screen when trying to sync Firefox on my phone. When trying both scan or email. ( I had to erase the app after having signed out, to try and fix a bug. The app kept freezing) Can't seem to find any help from Firefox's... elaborated support system. I'm probably dumb. But I don't have any more time for that. And I can't speak with anyone anywhere apparently.

Waiting for a potential answer here, or switching back to Safari in 24h.

Thank you !

Hello, I get the 500 Error screen when trying to sync Firefox on my phone. When trying both scan or email. ( I had to erase the app after having signed out, to try and fix a bug. The app kept freezing) Can't seem to find any help from Firefox's... elaborated support system. I'm probably dumb. But I don't have any more time for that. And I can't speak with anyone anywhere apparently. Waiting for a potential answer here, or switching back to Safari in 24h. Thank you !

所有回复 (4)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

If you sign into your Firefox Account at https://accounts.firefox.com/ do you see both of your devices listed under "Connected Accounts"?

loicdoud
loicdoud 提问者
more options

Hi Paul,

No it doesn't. --it is called "connected services" on my page, this is what you were talking about, correct ?

loicdoud
loicdoud 提问者
more options

Hi Paul, It did work today ! Thank you, Loic

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

No problem, glad to hear it is resolved.