Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Deletion of all tabs

  • 2 个回答
  • 0 人有此问题
  • 1 次查看
  • 最后回复者为 James

more options

I'm not sure why a company founded in 1998 still doesn't have a live chat feature and actively try to make already angry customers jump through hoops to get support. Ridiculous.

Yesterday, I had a lot of very important tabs open on Firefox, there was no updates, no crashes, nothing. I simply closed the app and when I wished to resume working later all my tabs were gone. I checked recently deleted or retrieve tabs but nothing. I'm not even upset, I'm sure this was done on purpose to force me to buy Firefox plus or try to get me to spend more of my money. Get it fixed.

I'm not sure why a company founded in 1998 still doesn't have a live chat feature and actively try to make already angry customers jump through hoops to get support. Ridiculous. Yesterday, I had a lot of very important tabs open on Firefox, there was no updates, no crashes, nothing. I simply closed the app and when I wished to resume working later all my tabs were gone. I checked recently deleted or retrieve tabs but nothing. I'm not even upset, I'm sure this was done on purpose to force me to buy Firefox plus or try to get me to spend more of my money. Get it fixed.

所有回复 (2)

more options

Hi Jeff

Support is provided by a volunteer contributor community. There is no such product as Firefox Plus and Firefox is available for no cost across all platforms.

What version number of Firefox for iOS is installed on your device?

more options

jeffusher3rd said

I'm not sure why a company founded in 1998 still doesn't have a live chat feature and actively try to make already angry customers jump through hoops to get support. Ridiculous. 'm not even upset, I'm sure this was done on purpose to force me to buy Firefox plus or try to get me to spend more of my money.

So you want Mozilla to spend a LOT of money to provide the call centres that would be required to be able to provide free one on one support by phone, chat or email. All versions of the Firefox web browsers for (desktop) Windows, macOS, Linux and mobile versions for iOS and Android are free to install and use and you can even build Firefox from source yourself for different platforms.

It is generally the paid for applications that can get one on one support because you well paid for it.

Not sure what you are referring to by "Firefox plus" ?