Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Problems connecting to Paypal, Zooplus, Deutsche Bank and other sites.

  • 3 个回答
  • 0 人有此问题
  • 16 次查看
  • 最后回复者为 James

more options

I've been having problems when trying to connect to Paypal, Deutsche Bank, Zooplus, Educamadrid.org. I had to go to Google. Sometimes I get the message that my version of Firefox is too old. How can I update it?

I've been having problems when trying to connect to Paypal, Deutsche Bank, Zooplus, Educamadrid.org. I had to go to Google. Sometimes I get the message that my version of Firefox is too old. How can I update it?

所有回复 (3)

more options

Screenshots of those issues and the URL your using so others can at least with those accounts can see what problem they see when using Firefox to login.

more options

You appear to be using Firefox 78 (possibly 78.15.0 ESR) according to the user agent.

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:78.0) Gecko/20100101 Firefox/78.0

Did you recently update from an old Windows version as can be a possible culprit ?

If you were transferred to 78 ESR because your OS was no longer supported then you won't be able to update. You would have to download and install the current release.

You can find the full installer of the current Firefox release (106.0.2) in all languages and all operating systems here:

more options

Perhaps you modified your useragent at some point. https://support.mozilla.org/en-US/kb/how-reset-default-user-agent-firefox

The privacy.resistFingerprinting prefrence can change your UA also however it would be set to a more current ESR like 102.0 ESR and not the EOL 78.0 ESR