Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Cannot locate Profiles

  • 1 个回答
  • 0 人有此问题
  • 1 次查看
  • 最后回复者为 david

JoeS01
JoeS01
more options

My HDD crashed, and I have to re-install all my software, starting with Win 10. I have downloaded and installed the latest Thunderbird. I have backed up the C: drive a few days earlier. In my Thunderbird prior to the crash, I have three email addresses , and each one is filtered to store emails in a lot of Local folders. I went to the backup version, and recovered my Profile folder in Users/UserName /Roaming/Thunderbird folder, which merged with the newly installed Profile. When I opened Thunderbird after rebooting the PC, only my first email address was shown, and there were no filters or Local folders to be seen. Can someone please advise me on how to restore Thunderbird to my original configuration with 3 email addresses, filters and Local folders? kind regards, Joe


edit: moved thread from Firefox to Thunderbird section.

My HDD crashed, and I have to re-install all my software, starting with Win 10. I have downloaded and installed the latest Thunderbird. I have backed up the C: drive a few days earlier. In my Thunderbird prior to the crash, I have three email addresses , and each one is filtered to store emails in a lot of Local folders. I went to the backup version, and recovered my Profile folder in Users/UserName /Roaming/Thunderbird folder, which merged with the newly installed Profile. When I opened Thunderbird after rebooting the PC, only my first email address was shown, and there were no filters or Local folders to be seen. Can someone please advise me on how to restore Thunderbird to my original configuration with 3 email addresses, filters and Local folders? kind regards, Joe edit: moved thread from Firefox to Thunderbird section.

由James于修改

所有回复 (1)

david
david
  • Top 10 Contributor
more options

Do you still have access to the original drive backup? If so, copy not just the profile, but the thunderbird folder itself (i.e., c:\users\yourID\appdata\roaming\thunderbird and place it into the same location on restored drive. If you do that, AFTER thunderbird has been installed, then THunderbird will open exactly where you were. You do NOT want to merge two profiles and my suggestion avoids that.