Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Firefox not responding when I open the mobile hotspot on my laptop.

  • 3 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 blob

more options

Firefox not responding when I open the mobile hotspot on my laptop. I'm not sure if the problem is the program itself or windows or my laptop, but chrome seems to be working fine when I open hotspot, so I thought Firefox has something to do about it?

For more context, I don't have wifi connection in my new apartment, but I do have ethernet cable connection. That's why when I do need wifi for my phone I just open the mobile hotspot in my laptop. When I do, Firefox suddenly crashes/not responding and I have to close it. Same thing happens with discord, but I only lose connection, it doesn't crash. Sure I can use chrome, but all my bookmarks are all in firefox.

This only happened recently, June 2022. I didn't have any problem the month before, I was able to use hotspot while using Firefox at the same time.

Anyone have any idea whats the problem and/or how to fix? Thanks.

Firefox not responding when I open the mobile hotspot on my laptop. I'm not sure if the problem is the program itself or windows or my laptop, but chrome seems to be working fine when I open hotspot, so I thought Firefox has something to do about it? For more context, I don't have wifi connection in my new apartment, but I do have ethernet cable connection. That's why when I do need wifi for my phone I just open the mobile hotspot in my laptop. When I do, Firefox suddenly crashes/not responding and I have to close it. Same thing happens with discord, but I only lose connection, it doesn't crash. Sure I can use chrome, but all my bookmarks are all in firefox. This only happened recently, June 2022. I didn't have any problem the month before, I was able to use hotspot while using Firefox at the same time. Anyone have any idea whats the problem and/or how to fix? Thanks.

所有回复 (3)

more options

This might be relevant -

(From Microsoft Technet) Microsoft’s latest update, which rolled out June 16, is already causing an issue with some PCs.

According to the official Microsoft (opens in new tab) post – spotted by Windows Central – Windows 11 update KB5014697 is preventing the Wi-Fi hotspot feature from working correctly on some PCs. Some systems running the update will lose internet connection when acting as a hot-spot host for other devices.

The company is currently working on a permanent solution but meanwhile is offering the following temporary fix: "To mitigate the issue and restore internet access on the host device, you can disable the Wi-Fi hotspot feature. For instructions, please see Use your Windows PC as a mobile hotspot (opens in new tab)."

However, the best solution may be to uninstall the update altogether until there’s a proper fix for this issue. If you want to know how to do that, check out our How to uninstall a Windows 10 update guide, which has several options that will work with Windows 11 as well.

more options
more options

this got resolved with the newest windows update.