Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

blank screen in Google meet

  • 10 个回答
  • 1 人有此问题
  • 7 次查看
  • 最后回复者为 Paul

more options

Hello! I'm constantly get a blank screen in firefox for Android (latest version of firefox, phone and tablet, Android 12 both), when I'm joining a conference in Google meet

Hello! I'm constantly get a blank screen in firefox for Android (latest version of firefox, phone and tablet, Android 12 both), when I'm joining a conference in Google meet

所有回复 (10)

more options

Hello! You can try disabling the Enhanced Tracking Protection

You can do this by:

  1. Go to the website that you're having an issue with;
  2. Click the Lock Icon on the left of the address bar;
  3. Click the toggle button next to "Enhanced Tracking Protection".
more options

Unfortunately, that doesn't work: ( I've also tried to switch it off in the settings, but with no result

more options

btw, everything works fine with older firefox versions, eg 79.0.5

more options

Can you try it in Private Browsing Mode?

more options

That works for 1 time :) How it looks like: right after authentication i see a call window , where everything is working as a charm. But as soon as i press "leave meeting", and then join again - again blank screen. As for me, it seems that there is some kind of redirection(in my desktop version i see that there are several urls changing each other, from the moment of pressing "join" and appearing of a call window). Probably, mobile version is blocking it?

more options

Hi

Do you have any add-ons installed in Firefox for Android?

more options

Hi! No, I've tried fresh install from pay market, without any add-ons.

By the way, also tried other browsers (chrome & edge). Google meet is working there this way, but they have another issue - sound good thru tablet speakers, even with bt earphones connected

more options

Have you granted Firefox for Android permission to use your camera?

more options

Yes, including microphone and storage (except of location, Firefox don't ask for)

more options

I am not hearing about this as being a wider issue for more people so I am very unsure what the issue could be at the back of this.

You may wish to consider using the dedicated Google Meet app or filing a bug report or feature request. See File a bug report or feature request for Mozilla products for details.