搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

primary password not accepted

  • 3 个回答
  • 1 人有此问题
  • 9 次查看
  • 最后回复者为 cor-el

more options

My primary password is not accepted

My primary password is not accepted

所有回复 (3)

more options

Where are you using the Primary Password ?

The PP is only used to unlock the passwords stored in the Lockwise Password Manager (about:logins) and not for other case like accessing your Sync account.

more options

I want it to unlock my passwords stored in the Lockwise Password Manager. The primary password that had been working suddenly stopped working and there does not seem to be a way to recover it or make a new one without already having one that works.

more options

You can try to login or logout or change the PP in the security device manager.

  • Settings -> Privacy & Security
    Security -> Certificates -> Security Devices

In the left panel select "Software Security Device". You can find "Log In" and "Log Out" and "Change Password" in the very right panel. You may have to Zoom out the page to make this right panel visible.