Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Pressing CTRL zooms out

  • 4 个回答
  • 1 人有此问题
  • 7 次查看
  • 最后回复者为 FredMcD

more options

Today I ran into an issue I never experienced before and which I somehow can't fix. Whenever I hit the CTRL button (e.g. for CTRL+F, CTRL+A, CTRL+C, etc.) the zoom is decreased by 10%. Same goes when I use the CTRL button to zoom with the mouse wheel.

I'm using Firefox 94.0.1 (64-bit) under Windows 10

I tried closing the browser and opening it again, restarting the computer and using Firefox in Troubleshoot Mode, but the problem persists. A search in the forum here and on google yielded no relevant results.

Anybody who's got some good advice for me? Thank you very much.

Today I ran into an issue I never experienced before and which I somehow can't fix. Whenever I hit the CTRL button (e.g. for CTRL+F, CTRL+A, CTRL+C, etc.) the zoom is decreased by 10%. Same goes when I use the CTRL button to zoom with the mouse wheel. I'm using Firefox 94.0.1 (64-bit) under Windows 10 I tried closing the browser and opening it again, restarting the computer and using Firefox in Troubleshoot Mode, but the problem persists. A search in the forum here and on google yielded no relevant results. Anybody who's got some good advice for me? Thank you very much.

被采纳的解决方案

Problem solved: Unplugging the wireless mouse receiver and plugging it into a different USB-port did the trick!

定位到答案原位置 👍 0

所有回复 (4)

more options

It's possible one of the keys is stuck. Press all the command keys hard several times.

more options

Thanks, but that's not it. The keyboard is fairly new and high-end.

It seems to be not Firefox related though - in several other apps/programs, menus shuffle downward by themselves. Bizarre is, that within Firefox, the websites don't scroll down, but when CTRL is pressed, it responds like the mouse was scrolling down at the same time.

Even more strangely, the problem persists when the mouse is switched off....

more options

选择的解决方案

Problem solved: Unplugging the wireless mouse receiver and plugging it into a different USB-port did the trick!

more options

That was very good work. Well Done.