Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Unable to download/upload Gmail since last update

  • 3 个回答
  • 1 人有此问题
  • 14 次查看
  • 最后回复者为 Mia

more options

I have been using Thunderbird for years with Gmail and two other Outlook accounts. Since the last update I have been unable to access my Gmail account and have been getting multiple error messages. I tried updating the IMAP settings as instructed by Google but this did not work. Name Thunderbird Version 78.14.0 Build ID 20210901192859 Distribution ID Update Folder C:\ProgramData\Mozilla\updates\8216C80C92C4E828 Update History Update Channel release User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:78.0) Gecko/20100101 Thunderbird/78.14.0 OS Windows_NT 10.0 Application Binary C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe

I have been using Thunderbird for years with Gmail and two other Outlook accounts. Since the last update I have been unable to access my Gmail account and have been getting multiple error messages. I tried updating the IMAP settings as instructed by Google but this did not work. Name Thunderbird Version 78.14.0 Build ID 20210901192859 Distribution ID Update Folder C:\ProgramData\Mozilla\updates\8216C80C92C4E828 Update History Update Channel release User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:78.0) Gecko/20100101 Thunderbird/78.14.0 OS Windows_NT 10.0 Application Binary C:\Program Files (x86)\Mozilla Thunderbird\thunderbird.exe

被采纳的解决方案

I finally solved the issues by going to "Gmail Help" and changing the server settings (again...) Now Gmail is slowly backing up and compacting the folders. At least I have access again! Something changed with Gmail and Thunderbird settings to cause this in the last update.

定位到答案原位置 👍 0

所有回复 (3)

more options

what are the error messages?

more options

"Unable to connect to your IMAP server. You may have exceeded the number of attempts..." there's more but I am unable to get a screen shot or copy before the message disappears...

I am able to get into Gmail online and on my phone app so the trouble isn't there.

The old settings wouldn't even let me connect at all.

more options

选择的解决方案

I finally solved the issues by going to "Gmail Help" and changing the server settings (again...) Now Gmail is slowly backing up and compacting the folders. At least I have access again! Something changed with Gmail and Thunderbird settings to cause this in the last update.