Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox not starting

  • 2 个回答
  • 1 人有此问题
  • 7 次查看
  • 最后回复者为 FredMcD

more options

Whenever i try to open firefox it shows a window briefly before closing immediately i've tried: reinstalling deleting all files related to firefox and reinstalling allowing through firewall checking for iseguard64.exe starting in safemode starting the profile manager through run and cmd

Whenever i try to open firefox it shows a window briefly before closing immediately i've tried: reinstalling deleting all files related to firefox and reinstalling allowing through firewall checking for iseguard64.exe starting in safemode starting the profile manager through run and cmd

所有回复 (2)

more options

This could be caused by several issues.


Some problems occur when your Internet security program was set to trust the previous version of Firefox, but no longer recognizes your updated version as trusted. Now how to fix the problem: To allow Firefox to connect to the Internet again;

  • Make sure your Internet security software is up-to-date (i.e. you are running the latest version).
  • Remove Firefox from your program's list of trusted or recognized programs. For detailed instructions, see

Configure firewalls so that Firefox can access the Internet. {web link}

more options

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

Install both 32-bit and 64-bit "Visual Studio 2015, 2017 and 2019" downloads, (x86: vc_redist.x86.exe and x64: vc_redist.x64.exe) from https://support.microsoft.com/help/2977003/the-latest-supported-visual-c-downloads