搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Lost everything on auto-upate to Version 20.0.2 64-bit

  • 2 个回答
  • 1 人有此问题
  • 4 次查看
  • 最后回复者为 FredMcD

more options

Just loaded Firefox and an auto update took over to above mentioned version. Suddenly my browser was gone. All bookmarks, history, passwords and all add-ons that I have worked to accumulate are gone. I use my computer mostly to search the web for info on autoimmune treatments, which I unfortunately have. I had over 2 years of information, hundreds of bookmarks at least and many, many passwords and cannot start again. How can I get this all back or am I totally dead? Has anyone gone through this and got all this stuff back? Thank you for reading this. John

Just loaded Firefox and an auto update took over to above mentioned version. Suddenly my browser was gone. All bookmarks, history, passwords and all add-ons that I have worked to accumulate are gone. I use my computer mostly to search the web for info on autoimmune treatments, which I unfortunately have. I had over 2 years of information, hundreds of bookmarks at least and many, many passwords and cannot start again. How can I get this all back or am I totally dead? Has anyone gone through this and got all this stuff back? Thank you for reading this. John

所有回复 (2)

more options

speed1345 said

Lost everything on auto-upate to Version 20.0.2 64-bit

Version 20.0.2 of what?


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

more options

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update