搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Clearing Cache

  • 3 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 famco4

more options

I am unable to clear cache. 2.0MB of cache always remain after I go through the appropriate steps to clear cache. I have tried everything recommended by Mozilla and online. A few times the 2.0MB cleared on its own but then immediately reappeared. This problem started happening around six weeks ago. I checked the cache folder and nothing appears there but when Firefox is open it always shows 2.0MB of cache and it won't clear.

I am unable to clear cache. 2.0MB of cache always remain after I go through the appropriate steps to clear cache. I have tried everything recommended by Mozilla and online. A few times the 2.0MB cleared on its own but then immediately reappeared. This problem started happening around six weeks ago. I checked the cache folder and nothing appears there but when Firefox is open it always shows 2.0MB of cache and it won't clear.

所有回复 (3)

more options

The 2 M might be the default size when empty. Is this causing an issue?


Location of the cache/cache2 folder; Windows: *C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\<profile>\ Mac: ~/Library/Caches/Firefox/Profiles/ Linux: ~/.cache/mozilla/firefox/

Close Firefox. Open your file browser to the above and remove the folder.

more options

Where do you see this 2 MB reported ?

more options

Thanks for your help. It is reported when I access Preferences/Privacy & Security/Cookies and Site Data.

When I hit "Clear Data" it shows 2.0 MB of Cached Web Content that will not clear.

This problem started around four weeks ago. Prior to that I could always clear to zero.

Occasionally, the 2.0 MB goes away on its own, and there is a smaller amount (KB) of cache that clears to zero, but the 2.0 MB comes back right away. This happened three or four times over recent weeks. Lately it consistently shows 2.0 MB of cache. I tried all the standard approaches including accessing the cache folder directly in Finder (which appears as empty).