Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

话题已存档。 如果需要帮助请提出新问题。

Unable to login to my outlook account

  • 2 个回答
  • 1 人有此问题
  • 11 次查看
  • 最后回复者为 Ivan

Ivan
Ivan
more options

IMAP settings:- server name: outlook.office365.com port: 993

SMTP Setting:- server name: smtp.office365.com port: 587

these were the setting I have manually set as given by the outlook sync settings page.

I tried logging in with my own password, but was not successful in logging in. After seeing a similar complaint raised Ii tried to use the app password method as I have also activated the two step authentication method but still facing the issue.

Please help me fix this issue, Thank you in advance

IMAP settings:- server name: outlook.office365.com port: 993 SMTP Setting:- server name: smtp.office365.com port: 587 these were the setting I have manually set as given by the outlook sync settings page. I tried logging in with my own password, but was not successful in logging in. After seeing a similar complaint raised Ii tried to use the app password method as I have also activated the two step authentication method but still facing the issue. Please help me fix this issue, Thank you in advance
已附加屏幕截图

被采纳的解决方案

When you created the app password, did you remove the previous passwords from Edit/Preferences/Privacy & Security, Saved Passwords, restart TB, then enter the app password when prompted?

定位到答案原位置 👍 0

所有回复 (2)

sfhowes
sfhowes
  • Top 25 Contributor
more options

选择的解决方案

When you created the app password, did you remove the previous passwords from Edit/Preferences/Privacy & Security, Saved Passwords, restart TB, then enter the app password when prompted?

Ivan
Ivan 提问者
more options

sfhowes said
When you created the app password, did you remove the previous passwords from Edit/Preferences/Privacy & Security, Saved Passwords, restart TB, then enter the app password when prompted?

No it works now thanks