Join us and the lead editor of IRL, Mozilla's multi-award-winning podcast, for a behind-the-scenes look at the pod and to contribute your ideas for the next season, themed: "AI and ME." Mark your calendar and join our Community Call on Wednesday, Aug 7, 17:00–17:45 UTC. See you there!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Website function issue

  • 3 个回答
  • 1 人有此问题
  • 5 次查看
  • 最后回复者为 FredMcD

more options

https://shopee.com.my/ I have issue with an above shopping website. The chat function is malfunction if opened, it become white blank. If open with an Edge or Chrome, no issue. Already tweak all things not working. From 64bit to 32bit, extension on off, etc.

The hurt things is I don't want to use other browser except Firefox. This issue forced me to use other browser if need to alias with seller on that shopping web.

https://shopee.com.my/ I have issue with an above shopping website. The chat function is malfunction if opened, it become white blank. If open with an Edge or Chrome, no issue. Already tweak all things not working. From 64bit to 32bit, extension on off, etc. The hurt things is I don't want to use other browser except Firefox. This issue forced me to use other browser if need to alias with seller on that shopping web.
已附加屏幕截图

所有回复 (3)

more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

FredMcD said

Make sure you are not blocking content. Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

  • Safe mode - Not solve
  • enhanced-tracking-protection ON - Not solve
  • enhanced-tracking-protection OFF - Not solve
  • Clear cookies - Not solve
  • Clear cache - Not solve

Sometimes by luck if expanding the chat windows it will shows dialogue, if minimize and expand again, it will be blank.

more options

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia


If the problem goes away with the computer in Safe Mode, the problem is with one of the other programs on the system.

As a test, disable your protection programs.