Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

Learn More

Why can't I hear a thing when I play youtube via Firefox?

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 dismlz

more options

Here are some tricky parts:

1) When using Firefox, take YouTube video as an example, I can hear the music if I connect my laptop to an external Bluetooth speaker. (But without using a Bluetooth speaker or any external speaker, there is no sound through my laptop even thought I turn my laptop volume to the greatest.)

2) For the same video, if I use google chrome, I have no problem hear the music no matter using a Bluetooth speaker or my laptop internal speaker.

3) You can argue my Firefox privacy Autoplay setting was wrong. But I checked and I allow both audio and video for all websites. Besides, I also checked the Permissions status on each website.

4) The weirdest part I don't get: Supposedly I can play and hear sound through Firefox, since I authorize all the website. But why there is no sound if I'm using my laptop's internal speaker? ( And only the laptop's internal speaker)

5) For my internal speaker, it work fine when I use Zoom, hear music through windows' Groove player, or even play video through Chrome.

Last but not least, I still ran troubleshooting trying to fix my internal speaker. But they can't detect any problem.

I'm so confused.... Does firefox hate my laptops internal speaker? Please help me. Thanks

Here are some tricky parts: 1) When using Firefox, take YouTube video as an example, I can hear the music if I connect my laptop to '''an external Bluetooth speaker'''. (But without using a Bluetooth speaker or any external speaker, there is no sound through '''my laptop''' even thought I turn my laptop volume to the greatest.) 2) For the same video, if I use google chrome, I have no problem hear the music no matter using a Bluetooth speaker or my laptop internal speaker. 3) You can argue my Firefox privacy Autoplay setting was wrong. But I checked and I allow both audio and video for all websites. Besides, I also checked the Permissions status on each website. 4) The weirdest part I don't get: Supposedly I can play and hear sound through Firefox, since I authorize all the website. But why there is no sound if I'm using my laptop's internal speaker? ( And only the laptop's internal speaker) 5) For my internal speaker, it work fine when I use Zoom, hear music through windows' Groove player, or even play video through Chrome. Last but not least, I still ran troubleshooting trying to fix my internal speaker. But they can't detect any problem. I'm so confused.... Does firefox hate my laptops internal speaker? Please help me. Thanks

被采纳的解决方案

Check your playback device. Can you right click on the speaker and open the mixer?

定位到答案原位置 👍 1

所有回复 (2)

more options

选择的解决方案

Check your playback device. Can you right click on the speaker and open the mixer?

由jonzn4SUSE于修改

more options

Oh my goodness! That was the problem! Thank you for much for helping!